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Priority Courier Experts is the leading on-call and scheduled service Transportation Company in the Twin Cities, with a daily reach into the five-state area. Established in 1997, Priority's fleet of 450 local drivers consists of Tractors, Docks, Flatbeds, Curtain-sides, Transits and Transit Connects, and continues to grow rapidly. Priority Courier Experts is ranked among the top ten same-day delivery companyies in the country for fleet size, volume of work, operations support staff and revenue.

The average length of employment for an office staffer is eight years, and some employees have been at the company since year one. The delivery business is one that will only continue to expand, thus constantly offering opportunities for advancement and compensation increases to those that demonstrate passion and expertise.

Choose Your Career

Customer Service Representative

Priority Courier Experts is now interviewing! Join our company in our Customer Service department. We offer a terrific work environment with great benefits, compensation and room to advance within the company as your skills progress. We want you to create a career here at Priority!

This is a great position for anyone with service-related experience, but it is not a prerequisite for the job. Higher education is not required.

Headquartered at an ultra-modern and comfortable three building campus in Vadnais Heights, Minnesota, Priority is the State's largest same-day transportation provider, delivering same-day on-demand for over 5,000 Minnesota businesses in ten vehicle classes.

Job Description

This CSR opportunity is full time, 40 hours per week, and may require flexibility as business demands. There are many shifts available as the company operates 24/7/365. The primary role of our CSR department is to receive calls from our customers and enter the data into our system, which is the start of the delivery process. This is a fast paced, dynamic position where efficiency is key.

Responsibilities:

  • Respond to incoming customer and contractor calls and emails
  • Entering live shipping orders into our system
  • Administrative tasks
  • Other duties as assigned

Desired skills:

  • Strong verbal communication
  • Quick thinking, assessing, and resolution skills
  • Proficiency with technology including Microsoft Word and Excel (willing to learn acceptable)
  • Able to grasp new concepts quickly
  • Strong typing skills
  • Commitment to providing excellent customer service

Compensation and Benefits

  • $20.00 to $21.00 per hour based on qualifications and skills
  • Possible increase at 90 days based on performance
  • Two weeks' vacation/PTO accrual during first year of employment
  • Three weeks' vacation/PTO at year three
  • Paid Holidays from your first day of employment; Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas & New Year if they fall on a weekday.
  • United Healthcare Insurance with HSA company match
  • 401K
  • Many employee enhancements during operating hours

Visit Priority right now at Priority.com and look around.

If you are looking for great opportunities, please apply by emailing your resume.

Dispatcher

Priority Courier Experts, Minnesota's largest same-day delivery company, is seeking qualified dispatchers to join our growing team. Based on experience you can earn $25.00 per hour ($52,000 annually before overtime) to $35.00 per hour ($72,800 annually before overtime).

Job Details

  • Dispatch on-demand and routed work to our fleet of more than 450 local commercial and parcel contractors
  • Our company operates 24/7/365 and has opportunities for the right candidates to join all shifts

Qualifications

  • Driving or transportation industry experience (Preferred)
  • Customer service experience (Preferred)
  • Work well solo and with the team

Full Job Description

Priority Courier Experts is not only the largest same-day delivery company in Minnesota, we are one of the most established with a quarter century of operations under our belt.

All operations are conducted at our three-building campus in Vadnais Heights. You will work with the most seasoned team of dispatch professionals in the industry at our very modern and comfortable headquarters.

A normal dispatch day at Priority is an eight-hour shift. During that time, you will monitor live work from our online order entry or in-house customer service team. After reviewing the work for accuracy, you will offer it to available contractors. You will then monitor the status of contractors and work with them, occasionally adjusting loads and communicating with customers when there are changes or requests for ETA's.

Company Benefits

  • 401(k) with matching
  • Health/Dental/Vision insurance
  • Heath Savings Account with matching
  • Paid time off that starts accruing on day one
  • Holiday pay on major holidays that fall on weekday
    • Christmas, New Year, Memorial Day, 4th of July, Labor Day, & Thanksgiving

To apply, email us at:

Driver Recruiter

Continual growth and expansion have opened a Driver Recruiter position with Priority Courier Experts, the leading provider of same-day transportation and logistics services in Minnesota. This opportunity is perfect for a professional in the transportation industry who has a proven track record in the recruiting and retention of a large fleet of Independent Contractor drivers. If you have the drive to succeed plus the skills and abilities to help grow our dynamic company, we want to hear from you.

Responsibilities

  • Recruit drivers by screening, interviewing, qualifying and selecting driver candidates
  • Use sound judgement and experience to determine which candidates have the "right stuff" to be a quality driver
  • Retain existing fleet through driver contact
  • Create, contribute to, and place advertisements and source drivers through multiple channels (Internet, referrals, radio, job boards, job fairs, etc.)
  • Advocate for driver needs
  • Contribute content ideas to our Driver Recruiting web page
  • Manage confidential information appropriately
  • Apply your knowledge to keep the fleet in compliance with DOT and state regulations

Qualifications

  • Successful recruiting experience
  • Experience recruiting in the transportation industry is a plus with a preference for experience in large scale same-day work with both large trucks (dock trucks, day-cabs, flatbeds, curtain sides) and parcel vehicles
  • Self-motivated and goal oriented
  • Computer skills including Microsoft Office
  • Knowledge of DOT regulations regarding Driver and Carrier compliance requirements
  • Excellent interpersonal relationships
  • Strong written and verbal communication skills
  • Ability to plan, organize and complete work in a timely manner

We offer a very strong benefits and compensation plan, including:

  • Three weeks' vacation/PTO accrual during first year of employment
  • Blue Cross/Blue Shield Medical
  • Delta Dental
  • Paid Holidays
  • 401K with strong company match
  • Many employee enhancements during operating hours

Send Cover Letter and Resume to email address below:

Sales - Transportation

New Business Development - Critical Account Support

Priority is Minnesota's largest same-day transportation provider, delivering superior service to over 5000 Minnesota businesses in ten vehicle classes. You will represent 450 late model vehicles ranging from Car, Transit Connect, Pickup, Transit full-size, Specialty Dock, Straight Dock, Flatbed, Curtain side, Flatbed Moffet and Tractor Trailer. There is not a more diverse fleet in the country, which is the basis of our trademarked statement "Every Time You Call Us... We Deliver!" We sell one product, service!

Transportation experience is preferred but not necessary. Ninety-five percent of our current staff started with no transportation experience and are now the experts in the industry.

Sales - New Business Development:

  • Identifying and capturing new business opportunities
  • Developing new opportunities within the existing customer base
  • Management of your territory
  • Support fleet growth with consistent new business
  • Daily/weekly meetings in the field with existing customer base & new opportunities
  • Ability to work efficiently within our Salesforce CRM system
  • Willingness and availability to attend client and company events outside normal business hours

The Seasoned Rep position at Priority is a critical role. With an inside support team of more than 80 dispatchers, support personal, administrative team and fleet personal, you have the resources and ability to create efficiencies for every business you call on. All shippers in the Twin Cities know who Priority is and what we do. You can start or continue a great sales career delivering critical same-day service at Priority.

We offer to our seasoned rep qualifiers

  • Up to $10,000 sign on bonus based on qualifications - paid at 30/60/90 days
  • Most respectable base in the industry
  • Excellent commission based performance
  • $10,000 bonus upon first year anniversary
  • 15 paid days off in first year, plus paid national holidays that fall on a week day, Medical, Dental, strong Employer matched 401k
  • Based on past company history a New Business Development/Territory Manager position has earned $125,000 to $225,000 per year.

Critical Account Support:

  • Support representatives in the field
  • Mentor individuals in the College "Expert" program
  • Help process and administer new and existing clients
  • Prospect within existing customer base
  • Work directly with customers on real-time delivery needs

The Critical Account Support department is most critical at Priority. Department personal will work in a very fast paced environment. Our CAS' communicate real time with the customer, driver, dispatcher, sales managers and basically touch every department in the company. We are looking for highly efficient candidates to join our team in a role that is referred to as a liaison to everything Priority.

We offer to our Critical Account qualifiers

  • $2,000 sign on bonus - paid at 30 days
  • Minimum $20 per hour with opportunity to advance to $25 per hour
  • Yearly Bonus based on performance
  • 10 paid days off in first year, plus paid national holidays that fall on a week day, Medical, Dental, strong Employer match 401k

We are eager to meet motivated candidates, please email your resume.